Terms of Service

These Terms of Service govern your use of the Dazzling Delights website and any purchases made through our online store.

By accessing our website, placing an order or otherwise using our services, you agree to be bound by these Terms of Service together with any other policies referenced on the website.

1. About Dazzling Delights

Dazzling Delights operates this online store and provides jewellery, gemstones, crystal and wellness products, and related items and services.

Throughout these Terms, the words “we”, “us” and “our” refer to Dazzling Delights.

2. Use of Our Website

You may use our website only for lawful purposes and in accordance with these Terms.

You must not:

• Use the website for any unlawful or fraudulent purpose
• Attempt to interfere with the security or operation of the website
• Introduce malicious code, viruses or other harmful material
• Use automated systems to scrape or extract content in a way that interferes with the website
• Misuse our intellectual property or the intellectual property of others

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been breached.

3. Products & Product Information

We make reasonable efforts to ensure that product descriptions, images, measurements, materials and other information shown on the website are accurate.

Because jewellery, gemstones, crystals and other natural or handcrafted products may vary slightly in colour, pattern, inclusions, finish or appearance, minor variations may occur between the product shown and the item received.

Colours may also appear differently depending on your screen, device or display settings.

We reserve the right to correct errors, inaccuracies or omissions and to update product information where necessary.

4. Pricing

Product prices may change from time to time without prior notice.

The price applicable to your order will be the price shown at the time the order is placed, subject to correction of any obvious pricing error.

Where applicable, shipping charges, taxes, duties or other fees will be shown separately or dealt with in accordance with our Shipping Policy.

5. Orders

Placing an order does not necessarily mean that the order has been accepted.

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

• A product is unavailable
• There is an obvious pricing or listing error
• Payment cannot be authorised
• We reasonably suspect fraud or misuse
• We are unable to fulfil the order for another legitimate reason

If we cancel an order after payment has been taken, the amount paid for the cancelled order will be refunded using the original payment method.

6. Payment

Payment must be made using one of the payment methods made available at checkout.

You confirm that you are authorised to use the payment method provided and that the information supplied during checkout is accurate.

Payments are processed through third-party payment providers. We do not normally store complete payment card details.

7. Processing, Shipping & Delivery

Processing and delivery times vary depending on the product, destination and shipping method selected.

Estimated dispatch or delivery times are provided for guidance unless expressly stated to be guaranteed.

Further information is available in our Shipping Policy.

8. Customs Duties & Import Charges

International orders may be subject to customs duties, import taxes or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the recipient.

Further information is available in our Shipping Policy.

9. Returns, Refunds & Exchanges

Returns, refunds and exchanges are governed by our Returns & Refund Policy.

Nothing in these Terms limits or excludes any mandatory rights available to you under applicable consumer protection law.

10. Custom, Made-to-Order & Personalised Items

Items made to a customer's specifications, customised, personalised, resized, specially commissioned or otherwise prepared specifically for an individual customer may be subject to different return rights where permitted by law.

Any applicable restrictions will be governed by our Returns & Refund Policy and applicable consumer law.

11. Ring Sizing & Adjustable Rings

Customers are responsible for selecting an appropriate ring size when ordering.

Where a product includes a ring-size guide, this is provided to assist with size selection. Measurements should be taken carefully before ordering.

Adjustable rings are designed to accommodate a limited range of sizes. Excessive bending, repeated adjustment or forcing an adjustable ring beyond its intended range may weaken the metal, damage the setting or loosen stones.

Damage resulting from misuse, excessive adjustment or use outside the product's intended range may not be considered a manufacturing defect.

This does not affect your statutory rights where the product itself is faulty or not as described.

12. Plated Jewellery

Some jewellery may feature gold, rose-gold or other plated finishes over a base metal such as sterling silver or titanium.

Plating is a surface finish and may gradually wear over time. The rate of wear depends on factors including skin chemistry, frequency of use, exposure to moisture, sweat, cosmetics, chemicals and friction.

Normal wear of plating is not generally considered a manufacturing defect.

Customers can help preserve plated jewellery by avoiding unnecessary exposure to water, chemicals, perfumes, lotions and excessive friction, and by storing and cleaning the jewellery appropriately.

This does not affect your statutory rights where a product is defective, incorrectly supplied or otherwise not in conformity with applicable law.

13. Natural Gemstones & Crystal Products

Natural gemstones, crystals and mineral products may display natural variations in colour, clarity, inclusions, texture, pattern, shape and other characteristics.

These natural characteristics are part of the individuality of the material and are not necessarily defects.

Where products are described in terms of traditional, spiritual, holistic or crystal properties, such descriptions are provided for general interest and should not be treated as medical advice, diagnosis or treatment.

14. Intellectual Property

Unless otherwise stated, the content of the Dazzling Delights website, including text, photographs, graphics, branding, layout and design elements, is owned by or licensed to Dazzling Delights.

You may not reproduce, distribute, republish or commercially exploit our website content without our prior written permission, except where permitted by law.

15. Third-Party Services & Links

Our website may contain links to third-party websites or use third-party services, including payment processors, shipping providers and technology platforms.

We are not responsible for the content, availability, security or practices of third-party websites or services that we do not control.

Your use of third-party services may also be subject to the terms and policies of those providers.

16. Privacy

Our collection and use of personal information is governed by our Privacy Policy.

17. Reviews, Feedback & User Content

If you submit a review, comment, photograph, testimonial or other content to us, you confirm that you have the right to provide that content and that it does not infringe the rights of another person.

Where permitted by law and by the relevant platform, we may use customer reviews or feedback in connection with our business and marketing.

We reserve the right to remove content that is unlawful, abusive, fraudulent, misleading or otherwise inappropriate.

18. Availability of the Website

We aim to keep the website available and functioning properly, but we do not guarantee uninterrupted or error-free access.

We may temporarily suspend, modify or update the website for maintenance, security, operational or technical reasons.

19. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

To the fullest extent permitted by applicable law, Dazzling Delights will not be liable for indirect or consequential losses arising from use of the website or purchase of products where such losses were not reasonably foreseeable.

Nothing in these Terms limits your statutory rights as a consumer.

20. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, services or legal obligations.

The version published on the website at the time of your use or purchase will apply, subject to any rights you may have under applicable law.

21. Governing Law

These Terms of Service are governed by the laws of the Republic of Ireland.

If you are a consumer living in another country, you may also benefit from mandatory consumer protections available under the laws of your country of residence.

22. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force to the extent permitted by law.

23. Contact Us

If you have questions about these Terms of Service, please contact us at:

Dazzling Delights
Email: info@dazzlingdelights.com